How it works
How Odjo runs your front desk.
Odjo answers every call, message and enquiry, handles it live, and files it where it belongs. Here is what happens from the moment someone reaches you.
The five steps
- Step 01
Every enquiry comes in
Phone, WhatsApp, web form and email all reach Odjo, in more than 20 languages, day and night.
- Step 02
Odjo answers, live
It picks up on the first ring, understands what each person needs, and speaks their language naturally. Long messages are read and understood too.
- Step 03
It books, triages and routes
Odjo books into the diary you already keep, or passes the enquiry to the right person with full context. Urgent things are flagged.
- Step 04
Everything is filed on the record
Every conversation is summarised in clear English and filed against the right record, so nothing lives in someone’s head.
- Step 05
You stay in charge
Odjo sits alongside your systems and never replaces them. Anything sensitive is drafted for a person to review and release.
Configured to your business
Set up around how you already run.
Odjo answers with your services, your prices, your hours and your wording, at every site you run.
It knows what you offer and what you don’t.
It quotes your prices, not a guess.
It knows when you open, close and break.
It speaks the way your front desk speaks.
Each location answered with its own details.
Not a phone tree. Not a script.
Questions
Asked, answered.
What is Odjo?
The configurable AI front desk. It answers every call, WhatsApp, web form and email, in more than 20 languages, and files everything on the right record.
How does Odjo answer calls?
It answers live on your number, works out what the caller needs, then books, triages or routes them, and files a summary.
What languages does it handle?
More than 20, spoken naturally. The record is kept in clear English.
Does it replace my systems?
No. It runs the front desk and sits alongside your diary, software and records.
Is a person still in control?
Yes. Anything sensitive is drafted for a person to review and release, and any call can be passed to your team.
How do I get started?
Book a demo and we will set Odjo up around how your business already runs.
Next step
See it run your front desk.
Book a demo and we will show you Odjo answering, booking and filing, set up around how your business already runs.